| The topics covered on this page are listed
below. Choose the book mark to jump below to the section you would like to
review. Pick the "Control" and "Home" button on your keyboard to jump to the
top of the page to access more bookmarks. |
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- Navigation Of The Site
- The Order Process
- Search Engine Hints
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| There are two types of product pages on the Rotations web site. The
first style is a page that is strictly devoted to one product or style of
product. This is a single product page. An example would be our Ultimate Box
Set pages or accessories product pages. Usually those pages have a simple
address in your browser window that ends with the page name and extension
asp or html (/sleeves.asp). |
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| The second style is a search engine page.
These pages usually displays a variety of the same product by criteria. For
example if you choose the link: "our newest compilation releases" - the
product will be displayed by title in a descending order by stock number
with 10 items displaying per page. You can also see the results by choosing
a certain criteria from the search engine like "Pop." You can distinguish a
search generated page by the teal green bar under the logo with the number
of items in your search. Also the address showing in your browser address
window will be quite different.All you will see is a long address that finds
all the search criteria that you chose to display the product from the web
site database that you want to view. |
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| Follow these steps to place an order on a single item product page.
Please read the discussion above concerning single product pages on our site. |
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- Place the quantity that you would like to purchase in the
order box and click the order button.
- You will see the page reload. But this time you will see a
confirmation message in a red font confirming the purchase.
- Your item is now in your shopping cart. You can continue
to move through our site. You can use the forward and
reverse buttons on your browser to move through the site.
But if you remain idol for a short period of time (usually
about 20 minutes) you will lose your shopping cart and it's
contents. You will receive a "Session Expired" message.
- At the order box you will see a line saying "Check Out" at
the order button. If you are finished shopping you may begin
the check out process. Or you may continue to shop on the
site before choosing the "Check Out" button. You may still
shop the site and add more items to you cart before choosing
"Check Out."
- Exercise caution prior to choosing the "Check Out" button.
If you choose the "Check Out" button and try to move
backwards in your browser, you may lose your order.You may
have to repeat it the order.
- If you are not certain if the order you submitted is
correct, or if you send a duplicate order, or want to add
items please .
Be sure to include the time and phone number where we can
reach you by phone during the next business day.
- Rotations makes a diligent service effort to flag and
confirm each orders prior to shipment that appear to be
duplicates, quantity inconsistencies or unnecessary air
shipping expenses. For that reason alone, it is important to
monitor your e-mail for your Rotations order confirmation.
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| Follow these steps to place an order on a search engine product page.
Please read the discussion above concerning search engine product pages on our site. |
- Place the quantity that you would like to purchase in the
order box next to the blue "Add To Order" button.
- The page will change and tell you that the item has been
added to your cart.
- Your item is now in your shopping cart. You can continue
to move through our site. You will see a gray button that
you push to continue shopping. You can use the forward and
reverse buttons on your browser to move through the site.
But if you remain idol for a short period of time (usually
about 20 minutes) you will lose your shopping cart and it's
contents. You will receive a "Session Expired" message.
- Also on this page you will see "Check Out". If you are
finished shopping you may begin the check out process. Or
you may continue to shop through the site and add more items
to you cart.
- Exercise caution prior to choosing the "Check Out" button.
If you choose the "Check Out" button and try to move
backwards in your browser, you may lose your order.You may
have to repeat it the order.
- If you are not certain if the order you submitted is
correct, or if you send a duplicate order, or want to add
items please
. Be sure to include the time and phone number where we can
reach you by phone during the next business day.
- Rotations makes a diligent service effort to flag and
confirm each orders prior to shipment that appear to be
duplicates, quantity inconsistencies or unnecessary air
shipping expenses. For that reason alone, it is important to
monitor your e-mail for your Rotations order confirmation.
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| Once you choose the check out button, you will be presented
with your shopping list. Here is where you can modify or delete your
quantity that you wish to purchase. To change the quantity in the box: |
- Highlight the quantity in the box.
- Press the delete button on your keyboard.
- Enter the quantity you would like.
- Click the "Modify" button on the line that lists the
product you with to modify.
- The page will change to reflect the change. Your totals
will then be adjusted.
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To delete an item in your card:
- Click the delete button for the line item you wish to
delete.
- The page will change to reflect the change. Your
totals will then be adjusted.
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| Now that your order quantity is confirmed, you may now
finalize your order. Enter your state where the product is being shipped.
Deliveries in the state of Pennsylvania will be taxed by 6% by the shopping
cart system and be shown on your order receipt. Here is where you click the
"Finalize My Order" button. |
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| You are now at the enter your order
information page and the final stage of the ordering process. If the option
is set in your browser you should see a key for Netscape or a lock for
Explorer browsers indicating you are in a secure section of the web site. |
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| The order page is broken down to four different sections
with small directions to the right of the text boxes. We do this
intentionally for a clear understanding of security and fraud prevention. We
also provide helpful little hints in a red font on the right of most of the
fields. Here you will see suggestions of the information that you should or
should not enter on the order form. This ensures accuracy in your order
processing and deter fraud attempts. |
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Rotations Privacy Statement: Your trust and
confidence as a client of Rotations is the most valued asset of our business
relationship. Rotations will never, EVER compromise our private business
relationship by selling any of the information you share with us so that we
may do business together. You will NEVER receive a telemarketing call,
direct mail or junk e-mail (spam) by doing business with Rotations. All your
personal information is held in the strictest confidence and will never be
compromised. |
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Security: Rotations uses every possible security
method to protect your information that you provide on the order form. All
orders are encrypted when it is transferred to us by using a Secure Socket
Layer (SSL) system. Your order is then retrieved from that identical secure
system into an encrypted file used to process your order. |
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Information: Here is where you indicate your credit
card number. The number will be used to process your order and be placed on
file for easy ordering the next time you purchase from Rotations. |
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Fraud Prevention Alert: The following information
must match: The credit card number and cardholders name embossed on the
credit card, the person placing the order and the person's name that we are
shipping the product. Deviation or inaccurate information could create a
fraud alert with your credit card company when we verify the information
provided. |
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Information: Your billing address and phone number of your
credit that you indicate on this form must match the information that is on
file with your credit card company. Rotations verifies this information to
validate your charge.
Fraud Prevention Alert: Your order may be rejected and not
be processed if you do not provide complete, accurate information that is
verified with your credit card company. Please do NOT put a cellular phone
or a phone number that is not on file with your credit card number with the
credit card issuer or bank. |
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| Information: Rotations does not ship to a Post Office Box.
Rotations main carrier is United Parcel Service (UPS). Your UPS address is
your physical street address where you will take delivery. Please be extra
careful in these fields. We use this address on your shipping label. |
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| Information: This is where you tell us the important
information about your order. Please indicate the specific business date
(Monday through Friday) you need to have your product delivered. Delivery
can occur anytime by the end of that business day (7 PM) depending on the
level of service, driver's route and location. By indicating that date below
you are directing us to use any means possible at your expense to get that
product delivered to you by that date. Saturday delivery via UPS is only
Next Day Air plus a 15 dollar UPS surcharge. By careful planning you may
avoid unnecessary expensive air shipments. |
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| This is your final online receipt. Be sure to print it for
your records. Please be sure to check your e-mail within the next business
day. You will be receiving an e-mail from Rotations concerning your order.
We will advise on stock status and tentative day of delivery via UPS.
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Rotations has a two field search engine to find the product that you would
like to view and order on our site. Each field is designed for to bring up
one of two search criteria. The two search engine criteria are:
- Category (pull down menu)
- Title-Artist (text field)
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| The first criteria is a pull down menu based on
values from the web site database. The second criteria
is where you enter your own search selections. We
recommend that you use only one field per search while
the other field is are left empty (search all). However,
in the paragraphs below that explain each field there
are suggestions on using multiple fields. This process
will narrow your search and avoid frustrating null
results. |
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| Rotations has a two field search engine to find the product that you would
like to view and order on our site. Each field is designed for to bring up
one of two search criteria. The two search engine criteria are: |
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| The
values you see in the "Category" pull down menu are from our database
entries. If you were searching
for a specific product line or style of music (like "Pop") that
Rotations sells you would choose one of these criteria. For example, if you want to view
"Hot Hits Country" CDs and their
respective tracks your results are the most recent releases in a descending
order by stock number in the "Hot Hits Country" category. You will get 10 CD’s per page with a button at the bottom to either
move forward or backward. While
viewing the search engine results you can order any of the items listed. The
check out link is at the bottom of the page. You may still page back to the search page to continue to search
product. You may receive a null
or inaccurate result if you the second field (Manufacturer) or the third field
(Title – Artist) has an entry. However you can narrow your search using the first (Category) and third
fields (Title-Artist). For example if you were looking for songs by
George Strait on "Hot Hits Country" you will only receive the results that
have that artist on that issue.
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| The values you enter in the "Title-Artist" text field are to search the
title and/or artist in our database. If you were searching for a specific
song by a title and/or artist you would enter it in this text box. For
example, if you were searching for "Baby Love" by the Supremes you would
type the entry: Baby Love -Supremes. You can also type "Baby Love" just for
that specific title. Or you can type "Supremes" for all their songs. In this
example you may receive better results by simply typing "Supremes" instead
of "Diana Ross & The Supremes." It could have been entered in the database
as "Diana Ross And The Supremes" You will get 10 CD’s per page with a button
at the bottom to either move forward or backward. While viewing the search
engine results you can order any of the items listed. The check out link is
at the bottom of the page. You may still page back to the search page to
continue to search product. You may receive a null or inaccurate result if
you the first field (Category) or the second field (Manufacturer) has an
entry. However you can narrow your search using the first (Category) and
second (Manufacturer) when looking for a specific song on a vendor or issue.
For example if you were looking for songs by The Backstreet Boys on any
"X-Mix" issue you will only receive the results that have that artist on the
various issues by that vendor. |
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| Additionally, in the
Title-Artist field you can type in the name of a specific CD to see if we
sell the title. For example, you if saw the CD "The Party Zone" advertised
on television on an info commercial late one night. the following morning,
you would type in "Party Zone" the text field (Title-Artist). The CD will
come up immediately. At that point you can order the CD and would probably
ship out the next business day. |
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| Two other points about the
second field (Title-Artist): |
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Avoid using the word "The" as
the first word
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The text field but it is not
case sensitive
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