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Great business relationships between each one of our
customers are built on the values of honesty, trust, reliability
and dependability. We believe that the foundation and the
success of our business is that we treat each of our clients
individually as if they were our only client and do so fairly,
honestly and equally. Since the first day we began in business
on April 1, 1993, we have employed our business Code Of Ethics.
It is our conviction that for our continued business success
that we clearly and accurately disclose our business ethics and
principals. We believe that by voluntarily detailing our methods
of business, we will ultimately increase your confidence and
trust in doing business with Rotations as a legitimate web
e-commerce business. It is our ultimate goal to strive for each
of our clients' highest esteem and satisfaction as we achieve
our highest standards of professional business excellence. |
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Our Fair Pricing Creed is the cornerstone of our business.
Here is where our Code of Ethics is practiced with each customer
and their individual transaction. Rotations clearly discloses
it's pricing for each item we sell plus any applicable
promotional price in a clear, concise, fully disclosed manner on
our web site. All of our items on our web site are priced
prominently and are offered to every buyer at the identical
price point.
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Rotations promotes vendor price incentives and discount
pricing for all our clients and perspective buyers to take
advantage of on our site. In those "Special Value" or
promotional situations we clearly disclose the details and terms
of the promotion in a conspicuous legible font on our web site.
Included in our promotions are the specific terms for purchase
during the promotion, the special value price, the expected
future non-promotional retail selling price and the expiration
date of the promotion if the item is not priced as a permanent
reduction. |
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We firmly believe that our Fair Pricing Creed will enhance a
positive buying experience for each our customers who will in
return reward us with their loyalty, continued repeat business
and positive referrals. Rotations does not adhere to potentially
unscrupulous retail selling tactics that would tarnish our
business reputation or our relationship with our customers. Common questionable
retail selling practices such as "price discrimination" (the
practice of charging different prices based on customer profile
factors) are contrary to our Fair Pricing Creed. Among others
methods that Rotations does
not adhere to are common audio/video equipment retail pricing
practices such as listing a fictitious original selling price
(also may be known as a suggested list price) to promote a lower
but actual selling price. We do not offer an intentional higher
regular price in order to build in a discount or haggling
selling price that is offered to select customers. Rotations
does not extort sales by requiring the client to purchase a
certain level of merchandise to receive a discount. A client is
not required to pay for a membership card in order to get a
discount on future transactions of later released product.
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Just as we disclose our Fair Pricing Creed, Rotations also
clearly discloses our policies and our methods of doing business
on our site on the page titled Terms
of Use.
The Terms of Use page is assessable
from almost every page on our site. The
Terms of Use page clearly details topic such as, but is not
limited to, our return policy, guarantee, fraud etc. The text
is clearly conveyed in a very direct, candid manner. In
addition to our policies on the
Terms of Use page, we also provide a synopsis of our return and
guarantee policies on our receipts with direction to view the
complete details on the Terms of Use
page. It is our deliberate intention to provide this written
information in this concise fashion to provide a insight into
how we do business and clear understanding of our policies and
procedures.
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Your trust and confidence in
Rotations as a company is one of the most valued asset of our
business relationship. For that reason alone, Rotations
uses every possible resource to protect your privacy and the
private information you give us to do business together.
We collect and utilize only the personal information that you
share with Rotations that is necessary for us to business
together. Rotations will NEVER compromise our private
business relationship by the selling or sharing of your personal
order information and/or spending trends and demographics with
another industry business, third party marketing vendor or
another client. Nor while you are shopping with us will you be
inundated with banner ads to direct you to rogue third party
sites to collect your personal information (via spyware or
cookies) or to pitch unnecessary goods, services, sweepstakes or
contests.
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Simply stated - Rotations
Privacy Statement: It is our guarantee to you that when you
do business with Rotations that we will not share, sell or
disclose the information we collected to do business including
your personal information, transaction history, physical or
e-mail address. By doing business with Rotations you will NEVER
receive a telemarketing
call, a direct mail piece or junk e-mail (spam) from a third party marketing firm.
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Rotations offers an option to it's clients on our on line
order form to receive a periodic newsletter. Our newsletter
concerns our product releases and new items. We adhere to
responsible and
professional e-commerce standards of only sending our newsletter
to those clients who wish to receive our newsletter in the e-mail box they
designate on their order form. Rotations clearly details it's
e-mail newsletter policy in the text of our newsletter. We also
provide clear links to "opt-out" or unsubscribe to receiving our
newsletter in their e-mail box. This e-mail management tool on
our site will immediately terminate the client's e-mail address
from receiving the newsletter. Later, the client may "opt-in"
and receive our newsletter again by checking that option in a
subsequent order session.
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Rotations uses every possible security method to protect
your privacy and the information that you provide on the order
form and our web site. All orders are encrypted when it is
transferred to us by using the highest protection standards of a
Secure Socket Layer (SSL) system. Your order is then retrieved
from that identical secure system into an encrypted file. Your
order information, including any previous order history can only
be decoded by us on our password/firewall protected order
systems. Additionally, all printed documentation in the office
are completely and thoroughly shredded and destroyed beyond
recognition.
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Rotations is a retail business that resells only legitimate
entertainment specialty and commercial CD product by the best
vendors in their respective field. The entire product lines
that are offered on our site are professionally manufactured and
packaged at a CD pressing plant. The product we offer for sale
must meet the highest standards that are required by each of our
clients in the entertainment business. The product lines we
sell by each vendor are carefully screened for superior sound
quality recording and production of the product. Rotations does
not manufacture, produce or license it’s own product for sale.
Nor do we duplicate any items we sell at our facilities on a
CD-R with intention for general sale on our site. We do not
customize licensed product for an individual customer. We do
not sell any product, by any vendor, that is produced on a
CD-R. Additionally, Rotations will never sell product that
originated as an inferior quality, potentially virus ridden
downloaded file that is characteristic of other music formats
that are available on illegal web sites. |
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